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Privacy Policy

This Privacy Policy explains how Ntuthuko Biz Connect collects, uses, stores, shares and protects information when people use the directory, listing, promotion, verification, funding, investor-interest, exhibition and contact features of the platform.

Version
Version 0.1-draft
Last updated
Last updated: To be confirmed before launch
Status
draft

Introduction

Ntuthuko Biz Connect is built to help South African SMEs become visible, credible, promoted and opportunity-ready. To do that, the platform receives information from business owners, founders, investors, funding seekers, customers, partners and site visitors.

Some parts of the platform are public, such as business listings and published opportunity profiles. Other information, such as uploaded documents, investor verification details and private financial information, is intended for internal review or controlled access only.

Who we are

Ntuthuko Biz Connect operates a South African SME directory and opportunity platform that may include listings, promoted placements, stories, verification, exhibitions, programmes, funding pathways and investor-interest facilitation.

For privacy queries, users can contact Ntuthuko Biz Connect using the contact details at the end of this policy.

Scope of this policy

This policy applies to website visitors, listed businesses, business owners, account holders, investors or funders, funding seekers, programme participants, exhibition applicants, contact-form users and anyone who submits information to Ntuthuko Biz Connect.

Information we collect

Information may include names, business names, contact details, location, business category, service descriptions, website and social links, account details, enquiry messages, listing preferences, verification information, funding requirements, investor preferences and communication settings.

Technical information may include device, browser, usage, analytics, cookie and campaign data where such tools are enabled.

Information submitted by businesses

Businesses may submit public listing information, founder details, service information, operating areas, compliance indicators, story information, promotional preferences, programme interests, exhibition interests and funding interests.

Information that a business chooses to publish, promote or feature may be displayed publicly on the website and shared through Ntuthuko Biz communication channels.

Information submitted by investors or funders

Investors or funders may submit contact details, organisation details, sector preferences, location preferences, funding preferences, capacity indicators, notification preferences and due diligence requests.

Investor verification details and private messages are intended for internal review and controlled facilitation, not public display.

Information submitted by funding seekers or investees

Funding seekers may submit business details, funding amounts, use of funds, business stage, document availability, public feature consent, pitch summaries and opportunity information.

If an opportunity profile is approved for publication, selected public information may be displayed so potential investors or funders can register interest.

Documents uploaded to the platform

Future document uploads may include CIPC records, tax documents, B-BBEE affidavits, CSD information, licences, purchase orders, contracts, quotes, invoices, financial summaries, pitch decks and supporting documents.

Sensitive documents are not intended to be displayed publicly unless the user has chosen to publish specific information or a controlled access workflow is introduced.

How we use personal information

Ntuthuko Biz Connect may use information to review listings, respond to enquiries, verify business details, process applications, prepare public profiles, match opportunities, manage promotions, send notifications, run programmes, coordinate exhibitions and improve the platform.

How we use business information

Business information may be used to create directory listings, categorise services, rank listings, create badges, prepare stories, promote businesses, route funding interests and support future admin workflows.

Public business profile information

Public business profiles may include a business name, category, description, city, province, services, contact buttons, website links, social links, listing tier, badges, story indicators, promotion status and opportunity status.

Public listing information is public by design when a business chooses to be listed, promoted, featured or published as an opportunity.

Client stories and promotional content

Client stories, Business of the Week features, awards, founder quotes and promotional content are published only where the business or founder has provided consent or submitted information for feature consideration.

Sharing with investors, funders or opportunity partners

Where a business asks to be considered for funding, investment, exhibitions, programmes or opportunity pathways, Ntuthuko Biz may share selected information with relevant potential investors, funders, sponsors, partners or opportunity providers.

Private documents should only be shared through controlled workflows or with appropriate consent and review.

Sharing with service providers

Ntuthuko Biz may use service providers for hosting, email, analytics, form processing, CRM workflows, document storage, communication tools, payment processors, security and administration.

Service providers should process information only for the relevant platform purpose and should apply appropriate safeguards.

Cookies, analytics and tracking

The platform may use essential, analytics, functional and marketing cookies. More detail is provided in the Cookie Notice.

Data storage and security

Ntuthuko Biz aims to use reasonable technical and organisational safeguards appropriate to the platform stage, the type of information and the risk involved.

No website or digital service can guarantee absolute security. Users should avoid submitting unnecessary sensitive information unless it is required for the relevant workflow.

Data retention

Information should be kept only for as long as reasonably needed for the purpose collected, legal or audit requirements, dispute handling, platform administration, safety, or future account and listing support.

User rights and access requests

Users may ask to access, correct or delete personal information where applicable. Ntuthuko Biz may need to verify the request before acting on it.

Correction and deletion requests

Businesses can request correction of inaccurate listing information. Deletion requests may be limited where records must be retained for legal, safety, dispute, audit or legitimate business reasons.

Marketing communication preferences

Users may ask Ntuthuko Biz to stop marketing messages. Operational messages relating to active listings, applications, opportunities or account matters may still be sent where necessary.

Children and minors

The platform is intended for business and adult opportunity use. It is not designed for children to submit personal information directly.

Cross-border data considerations

Some service providers, hosting tools or communication platforms may process information outside South Africa. Ntuthuko Biz should assess safeguards before enabling live production tools that move personal information across borders.

Changes to this policy

This policy may be updated as the platform develops, especially when accounts, document uploads, investor workflows, payments, crowdfunding or formal facilitation are introduced.

Contact details

Privacy queries can be sent to support@ntuthukobiz.co.za or 061 050 3504. Postal or office enquiries may be directed to 126 Leslie Avenue, Building 2, Spaces, Design Quarter, Fourways, Johannesburg, 2191.

Contact Us

Questions about this document can be sent through the Contact Us page. Use the legal, privacy or platform enquiry type where relevant.

Contact Us

Future backend acceptance tracking should record this document, version, user or session, timestamp and the workflow where acceptance happened. This applies to Business listing forms, Verification applications, Funding-seeker registration, Investor registration, Opportunity interest forms, Promotion requests, Account creation.